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Rugby Citizens Advice Bureau (BRANCAB)

Money Mentors at Rugby CAB


Gerry O'Toole

I have been a Money Mentor with the Breakthrough Project since it started in 2016. Prior to this I did financial capability work with both individuals and groups, working for Citizens Advice in Rugby and prior to that worked for several years as a voluntary generalist adviser based at Rugby bureau. I have always enjoyed being able to help people and the Breakthrough Project allows me to spend the time with clients that they need to help them improve their circumstances.



Nicola Holmes

I joined as a Money Mentor at Rugby bureau on the Breakthrough Project in May this year so am relatively new to the role but previously worked as a volunteer at Rugby Citizens Advice for 11 years. I thoroughly enjoyed working as a volunteer and feel the skills I learned during this time have helped me greatly in my new role. I am finding working more closely with participants on an individual basis to support them progress through the programme, if at times challenging, very rewarding.


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What People Say...

Since starting Breakthrough I have been able to understand my benefits more clearly, gain confidence in myself to ask for help when I need it. I am now in a permanent part-time job.

Ally P